Popular Articles

  1. Mandatory tags

    Mandatory tags are automatically assigned to a task on the timesheet when the timing for that task begins and they cannot be removed by users .  Mandatory tags are available only in the Ultimate plan. To enable this option, navigate to ...
  2. Integration with Trello - troubleshooting

    Here we gathered a few most popular issues that might occur with Trello integration or power-up and instructions explaining how to fix those issues. In case you're experiencing a different problem or the provided instructions don't hel...
  3. Approval period

    The Approval period defines the frequency of sending timesheets for approval. TimeCamp allows choosing between daily and weekly periods. The Approval period starts to count from the day/week you enabled this feature. If you'd like...
  4. Jira Server (Selfhosted)

    In addition to Jira Cloud, we also provide an option to integrate the Jira Server (Self-hosted) version. The integration will work in the same way as the Cloud version and will contain the same functionalities. Here you can learn more about ...
  5. How to hide the chat widget?

    Our Support Agents are always willing to help you with any issue. In the bottom-right corner of the site, you will see a live chat widget. In case you don't need assistance and would like to hide this widget, navigate to your P rofile setting...
  6. Real-time dashboard

    The real-time dashboard allows supervise your staff activity in real time. The real-time dashboard is available only in the Ultimate plan. Only Time Tracking Administrators have access to the real-time dashboard. This report includes 4 dif...
  7. Azure DevOps plugin

    TimeCamp offers a rich Azure DevOps integration , allowing you to track time on your stories, issues, bugs, and other programming stuff. We’ve also prepared an option to track time to items within Azure DevOps using a TimeCamp plugin. T...
  8. Can’t view team’s computer activities

    In case the Activities report of your employee is empty or the people picker is not available despite your account role, we prepared a few steps which could help to fix this issue. No activities If you can select users from your team in th...
  9. Wrong duration of the time entry

    If the duration of your time entry doesn’t reflect the time spent on the task check the timesheet’s settings - click on the three-dot icon above the green Start timer button and check the option called Synchronise timeframe with duratio...
  10. Remote desktop (VDI)

    TimeCamp desktop app can be used to track time on remote desktops. If you or your employees connect to virtual machines it is possible to register such connections and computer usage from a remote location. There are 3 scenarios of how activities c...