Popular Articles

  1. Turn off the approvals feature for specific users

    After enabling the Timesheet Approvals feature, by default all users will have to submit their timesheets. We provide a setting that helps to turn off the approvals feature for specific users. Only the Administrator of account can manage this se...
  2. Timeline

    The Timeline tab is located under the Computer Activities reports on the left side menu: Overview The timeline report shows a chronological view of registered computer activities. Here you can use the date range filter and compare ...
  3. Approval period

    The Approval period defines the frequency of sending timesheets for approval. TimeCamp allows choosing between daily and weekly periods. The Approval period starts to count from the day/week you enabled this feature. If you'd like t...
  4. Wrong duration of the time entry

    If the duration of your time entry doesn’t reflect the time spent on the task check the timesheet’s settings - click on the three-dot icon above the green Start timer button and check the option called Synchronise timeframe with duration when editi...
  5. Real-time dashboard

    The real-time dashboard allows supervise your staff activity in real time. The real-time dashboard is available only in the Ultimate plan. Only Time Tracking Administrators have access to the real-time dashboard. This report includes 4 d...
  6. Jira Server (Selfhosted)

    In addition to Jira Cloud, we also provide an option to integrate the Jira Server (Self-hosted) version. The integration will work in the same way as the Cloud version and will contain the same functionalities. Here you can learn more about ...
  7. Two-factor authentication (2FA)

    What is the 2FA? Two-factor authentication (2FA) is an  additional layer of security for your account. It contains two steps of logging into the account . First in a typical way – using your login and password, and the second – by using a ...
  8. Can’t view team’s computer activities

    In case the Activities report of your employee is empty or the people picker is not available despite your account role, we prepared a few steps which could help to fix this issue. No activities If you can select users from your team in th...
  9. Apple Watch

    TimeCamp is available for Apple Watch. You can search TimeCamp for Watch in the App Store or download it from the direct link .  Apple Watch is synchronized with TimeCamp web account. Apple Watch contains the following features: Start ...
  10. How to hide the chat widget?

    Our Support Agents are always willing to help you with any issue. In the bottom-right corner of the site, you will see a live chat widget. In case you don't need assistance and would like to hide this widget, navigate to your P rofile settings a...