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Last Updated: 13/03/2026
in Troubleshooting We gathered a few examples when the total time visible on Timesheet or in the Reports section may be different from the duration times calculated manually. This article will help you to fix the total time difference if you were facing one of the fol...
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Last Updated: 13/03/2026
in Troubleshooting
If you started creating reports and monitoring how much time you spent on different tasks and activities you might notice that the Reports section and the Dashboard section show different times. Here is a small example, Dashboard shows a total ti...
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Last Updated: 13/03/2026
in Troubleshooting Our Support Agents are always willing to help you with any issue. In the bottom-right corner of the site, you will see a live chat widget. In case you don't need assistance and would like to hide this widget, navigate to your P rofile settings a...
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Last Updated: 13/03/2026
in Troubleshooting
A cache is a special storage space for temporary files that makes a device, browser, or app run faster and more efficiently. A cache makes it easy to quickly retrieve data, which in turn helps devices run faster. It acts like a memory bank, m...
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Last Updated: 13/03/2026
in Troubleshooting Here you can find the most common password and logging issues. Follow the instructions below to change your password, reset it or learn where to find the Administrator's password to close the desktop app. Change password Each user can cha...
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Last Updated: 13/03/2026
in Troubleshooting
Here we've gathered a few tips that might help to solve some problems with the desktop app. If you enabled all settings correctly but the desktop app wouldn't record websites' names or if you can't run the application on the latest Ubuntu, pl...
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Last Updated: 13/03/2026
in Troubleshooting We prepared a few steps to help you troubleshoot issues experienced in a web browser. If you're experiencing any problems with loading reports, switching filters, the correctness of data, or updating settings in a web browser, please follow these ...
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Last Updated: 13/03/2026
in Privacy & Security
What is the 2FA? Two-factor authentication (2FA) is an additional layer of security for your account. It contains two steps of logging into the account . First in a typical way – using your login and password, and the second – by using ...
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Last Updated: 13/03/2026
in Privacy & Security With Single Sign-on, or SSO for short, users have a single login across all apps your team is using. It makes life easier and more secure for everyone and reduces administrative overhead. SSO feature is available only in the Ultimate plan. ...
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Last Updated: 12/03/2026
in Ways of tracking time Plugins
TimeCamp offers a rich Jira integration , allowing you to track time on your stories, bugs, and other programming stuff. We’ve also created a Jira plugin that helps to track time to tasks within Jira. Once the TimeCamp plugin is added all...