Updated Articles

  1. Clearing the cache

    A cache is a special storage space for temporary files that makes a device, browser, or app run faster and more efficiently. A cache makes it easy to quickly retrieve data, which in turn helps devices run faster. It acts like a memory bank, m...
  2. Password & Login

    Here you can find the most common password and logging issues. Follow the instructions below to change your password,  reset it or learn where to find the Administrator's password to close the desktop app. Change password Each user can cha...
  3. Desktop app - troubleshooting

    Here we've gathered a few tips that might help to solve some problems with the desktop app. If you enabled all settings correctly but the desktop app wouldn't record websites' names or if you can't run the application on the latest Ubuntu, pl...
  4. Troubleshooting steps

    We prepared a few steps to help you troubleshoot issues experienced in a web browser.  If you're experiencing any problems with loading reports, switching filters, the correctness of data, or updating settings in a web browser, please follow these ...
  5. Two-factor authentication (2FA)

    What is the 2FA? Two-factor authentication (2FA) is an  additional layer of security for your account. It contains two steps of logging into the account . First in a typical way – using your login and password, and the second – by using ...
  6. SSO (Single Sign-On)

    With Single Sign-on, or SSO for short, users have a single login across all apps your team is using. It makes life easier and more secure for everyone and reduces administrative overhead. SSO feature is available only in the Ultimate plan. ...
  7. Jira plugin

    TimeCamp offers a rich Jira integration , allowing you to track time on your stories, bugs, and other programming stuff. We’ve also created a Jira plugin that helps to track time to tasks within Jira. Once the TimeCamp plugin is added all...
  8. Integration with Trello - troubleshooting

    Here we gathered a few most popular issues that might occur with Trello integration or power-up and instructions explaining how to fix those issues. In case you're experiencing a different problem or the provided instructions don't help, ple...
  9. Outlook Calendar

    Outlook   Calendar integration allows you to import your calendar events as time entries directly into your Timesheet. Overview  The events from your Outlook calendar will be imported as time entries to your timesheet . The name of the...
  10. Zendesk

    Zendesk is a leading, innovative customer support platform, which allows you to connect and provide help to your customers on a personal level. Overview  The integration will be enabled to the entire account, so all users will be able t...