Updated Articles

  1. Time tracking reminders

    Last Updated: 13/03/2026 in Timesheet
    There are 2 types of time tracking reminders available for each user in their profile settings.  An alarm will inform users when they forget to start a timer or when it’s running for too long. Reminders refer only to a web timesheet timer, it...

  2. Time tracking settings

    Last Updated: 13/03/2026 in Timesheet
    To properly set the rules of tracking time in your organization and define tracking permissions for users we've prepared a bunch of settings for that purpose. You'll find this type of settings under the Time tracking module in the Settings menu...

  3. Delete the account

    Last Updated: 13/03/2026 in Subscription
    If you want to delete your TimeCamp account you need to follow 3 steps. You can do it only from the website app . Only the Account Owner can delete the account. First step Click on your avatar in the upper-right corner and select the Acc...

  4. Cancel the subscription

    Last Updated: 13/03/2026 in Subscription
    How to cancel the subscription? Only the Administrator of the account can cancel the subscription. If you reach the decision to no longer use the paid version of TimeCamp, you can cancel the subscription by downgrading your account to a Fr...

  5. How to edit the subscription?

    Last Updated: 13/03/2026 in Subscription
    To edit the subscription, click on your avatar in the upper-right corner and select the Subscription option. Next, Your subscription tab  will open where you can change the subscription plan, edit the number of seats, or billing cycle. You...

  6. Changing the subscription plan

    Last Updated: 13/03/2026 in Subscription
    We all have different needs. That's why we offer 4 different types of subscription plans - Free, Starter, Premium and Ultimate. You need to be an Account Owner or have an Administrator's role on your account to change the plan. Switchin...

  7. Create a subscription

    Last Updated: 13/03/2026 in Subscription
    After the trial ends you can subscribe to the paid version in TimeCamp and choose between Starter, Premium and Ultimate plans. Only the Administrator of the account has access to the Subscription settings. To create a subscription, click on your...

  8. Debugging - browser console

    Last Updated: 13/03/2026 in Troubleshooting
    If you're experiencing problems with the web application and none of the troubleshooting steps helped, we'll need to look into your browser console. The browser console provides information on webpage errors that may not have been seen directly...

  9. Integration tasks are not synchronized

    Last Updated: 13/03/2026 in Troubleshooting
    There are a few situations when items from the integrated application might not be imported immediately or even disappear from the list of your active tasks in TimeCamp. If it happened in your case, please verify the following steps: If you just...

  10. Wrong duration of the time entry

    Last Updated: 13/03/2026 in Troubleshooting
    If the duration of your time entry doesn’t reflect the time spent on the task check the timesheet’s settings - click on the three-dot icon above the green Start timer button and check the option called Synchronise timeframe with duration when edi...