Popular Articles

  1. Troubleshooting steps

    We prepared a few steps to help you troubleshoot issues experienced in a web browser.  If you're experiencing any problems with loading reports, switching filters, the correctness of data, or updating settings in a web browser, please follow these ...
  2. Sites and Apps

    The Sites and Apps tab is located under the Computer Activities reports on the left side menu: Overview In the Sites and Apps section, you can check the names of websites and applications that you’ve visited. You can use a Date r...
  3. How to define specific billing rates?

    Instead of using the default rates , you can create specific individual rates for your Users or Projects .  This option will be helpful if you work on multiple tasks and bill your clients or employees differently. Only the Administrator...
  4. Integration with Trello - troubleshooting

    Here we gathered a few most popular issues that might occur with Trello integration or power-up and instructions explaining how to fix those issues. In case you're experiencing a different problem or the provided instructions don't help, ple...
  5. Outlook Calendar

    Outlook   Calendar integration allows you to import your calendar events as time entries directly into your Timesheet. Overview  The events from your Outlook calendar will be imported as time entries to your timesheet . The name of the...
  6. Activity Categories

    The Activity categories tab is located under the Computer Activities reports on the left side menu: Overview The Activity categories section allows you to create a report based on groups of categories your activities are assigned ...
  7. Cancel the subscription

    How to cancel the subscription? Only the Administrator of the account can cancel the subscription. If you reach the decision to no longer use the paid version of TimeCamp, you can cancel the subscription by downgrading your account to a Fr...
  8. Account Owner

    There is only one Account Owner and all data legally belongs to this person. Only the account owner can transfer ownership of the account to another person or delete the account . The difference between Administrator and Account Owner ...
  9. Password & Login

    Here you can find the most common password and logging issues. Follow the instructions below to change your password,  reset it or learn where to find the Administrator's password to close the desktop app. Change password Each user can cha...
  10. Who can approve timesheets?

    Our Timesheet Approvals feature allows you to choose who is in charge of approving or rejecting timesheets. You can decide who’s going to have the ability to approve timesheets by adjusting the “ Who can approve timesheets ” setting. Click on...