Popular Articles

  1. Troubleshooting steps

    We prepared a few steps to help you troubleshoot issues experienced in a web browser.  If you're experiencing any problems with loading reports, switching filters, the correctness of data, or updating settings in a web browser, please follow these ...
  2. Sites and Apps

    The Sites and Apps tab is located under the Computer Activities reports on the left side menu: Overview In the Sites and Apps section, you can check the names of websites and applications that you’ve visited. You can use a Date r...
  3. Integration with Trello - troubleshooting

    Here we gathered a few most popular issues that might occur with Trello integration or power-up and instructions explaining how to fix those issues. In case you're experiencing a different problem or the provided instructions don't help, ple...
  4. How to define specific billing rates?

    Instead of using the default rates , you can create specific individual rates for your Users or Projects .  This option will be helpful if you work on multiple tasks and bill your clients or employees differently. Specific billing rates...
  5. Activity Categories

    The Activity categories tab is located under the Computer Activities reports on the left side menu: Overview The Activity categories section allows you to create a report based on groups of categories your activities are assigned ...
  6. Cancel the subscription

    How to cancel the subscription? Only the Administrator of the account can cancel the subscription. If you reach the decision to no longer use the paid version of TimeCamp, you can cancel the subscription by downgrading your account to a Fr...
  7. Password & Login

    Here you can find the most common password and logging issues. Follow the instructions below to change your password,  reset it or learn where to find the Administrator's password to close the desktop app. Change password Each user can cha...
  8. Slack

    Slack is a modern team messaging application that allows create and run conversations in both public and private channels, as well as connect via direct messages. This integration allows tracking time spent on channels for the whole team. S...
  9. Outlook Calendar

    Outlook   Calendar integration allows you to import your calendar events as time entries directly into your Timesheet. Overview  The events from your Outlook calendar will be imported as time entries to your timesheet . The name of the...
  10. Who can approve timesheets?

    Our Timesheet Approvals feature allows you to choose who is in charge of approving or rejecting timesheets. You can decide who’s going to have the ability to approve timesheets by adjusting the “ Who can approve timesheets ” setting. Click on...