Popular Articles

  1. How to define specific billing rates?

    Instead of using the default rates , you can create specific individual rates for your Users or Projects .  This option will be helpful if you work on multiple tasks and bill your clients or employees differently. Specific billing rates a...
  2. “Synchronise timeframe with duration”

    On the right-hand side above the time panel, you can find some additional Timesheet settings. Just click on the “ 3 vertical dots ” button: One of these options is Synchronise timeframe with duration . By default “Synchronise timeframe...
  3. Password & Login

    Here you can find the most common password and logging issues. Follow the instructions below to change your password,  reset it or learn where to find the Administrator's password to close the desktop app. Change password Each user can cha...
  4. Timesheet history

    Each day on your Timesheet allows viewing the history of adding and editing time entries. This history report may be helpful in case you deleted some entry by mistake and wish to restore it. Here you'll find the exact timestamps, the name of th...
  5. Cancel the subscription

    How to cancel the subscription? Only the Administrator of the account can cancel the subscription. If you reach the decision to no longer use the paid version of TimeCamp, you can cancel the subscription by downgrading your account to a Fr...
  6. Billable and non-billable time

    Tracked time in TimeCamp can be defined as billable or non-billable. The difference is that only billable time can be invoiced.   If you would like to check and compare the billable and non-billable time you tracked, you can use the Billabl...
  7. Sites and Apps

    The Sites and Apps tab is located under the Computer Activities reports on the left side menu: Overview In the Sites and Apps section, you can check the names of websites and applications that you’ve visited. You can use a Date ran...
  8. Debugging - browser console

    If you're experiencing problems with the web application and none of the troubleshooting steps helped, we'll need to look into your browser console. The browser console provides information on webpage errors that may not have been seen directly o...
  9. Who can approve timesheets?

    Our Timesheet Approvals feature allows you to choose who is in charge of approving or rejecting timesheets. You can decide who’s going to have the ability to approve timesheets by adjusting the “ Who can approve timesheets ” setting. Click on y...
  10. Changing the subscription plan

    We all have different needs. That's why we offer 4 different types of subscription plans - Free, Starter, Premium and Ultimate. You need to be an Account Owner or have an Administrator's role on your account to change the plan. Switchin...